Tutor FAQ — Questions Frequently Asked by Tutors

What is the goal of TutorZ.com?

To provide a nationwide network of tutors to empower students and parents to find the best tutor for their specific needs.

How can I become a tutor on TutorZ.com?

Visit the TutorZ.com home page. In the top navigation bar pull down the "Tutors" menu and select be a tutor. Then fill out your account information, including name, email and password. There are only 6 simple registration steps. You can edit or delete your profile any time.

How to make my tutoring profile more attractive?

Fill in your tutoring profile with detailed information about your education, tutoring experience, learning style, professional background and awards. Any information that contributes to your image of as experienced and qualified tutor will appeal to your prospective clients. Make sure to select all subjects you are qualified in. Emphasize your primary subjects in your Personal Statements. It is not necessary to upload a photo but it is highly recommended. Moderate your tutoring fee. Tutors with too high or unreasonably low fees usually get fewer requests from the students.

May I create several tutoring accounts at TutorZ.com?

No, you must not create duplicate accounts. The duplicate accounts are subject to deletion.

May I hide my personal address from the public?

Yes. If a tutor does not wish to have their address published on the internet, simply check the "hide address" option. This will allow users to know the vicinity in which they are located but not their specific address.

I've created my profile and already have $10 of credit. Why?

TutorZ.com grants a promotional credit of $10 to all new tutors. It allows new members to purchase several tutoring jobs and to try out the TutorZ.com system. You can spend this $10 within a week or spread it out over several months. It does not have expiration date. But it's a one time bonus, after you have run out of the free credit you have to buy more credit. Creating a second account in your name does not provide you another $10. Find information on pricing for tutors here.

I have purchased TutorZ credit. When does it expire?

Never! The remainder of your purchased credit stays with you for the lifetime of your account.

How to get a tutoring job?

After you have created your tutoring profile students and parents can send tutoring request to your profile. You will be informed via email about this new tutoring job. Now you may log into your account to purchase or decline this job.

I have received a tutoring request by email. How do contact the student?

In order to get access to the student's contact details you must purchase this lead.

• 1 - Log into your account: www.tutorz.com/login.
• 2 - From within your tutor account, click on the "tutoring jobs" link in the sub menu bar.
• 3 - Find the tutoring job in the main panel and click on it. Now you can click on the "purchase" button to access the student's contact information.

Am I the only tutor contacted by a student?

Not always. Students can select several tutors and send a request to each of them. The tutor who replies first usually gets the job.

There is a nice tutoring job in my Inbox, and I am a perfect candidate for it. But another tutor has already purchased it. What should I do?

You can still purchase this job and offer the student your assistance. Sometimes tutors and students cannot find a suitable time or place or disagree on some other terms. In this case the student still needs a tutor.

There are so many tutors listed at TutorZ.com? Will I get any tutoring jobs?

Our matching algorithm is designed to promote all our tutors in an equal and fair manner. It also prevents accumulating all jobs by a limited number of privileged tutors. But you need to create a rich and truthful tutoring profile to attract the students' attention. Also make sure to ask for a reasonable tutoring fee, one that fits your experience and qualifications. It is also an inevitable tutoring market's feature that some subjects are very popular in one season and are neglected in others. Be patient and we will find students for you.

I have been a member of TutorZ.com for two weeks but have not received any tutoring jobs so far.

Unfortunately this may happen. We process many students' requests every day, but they may not match your location and tutoring qualifications. But you can try to make your profile more attractive to student. You can find some tips how to do this right here on the FAQ page.

I can see a tutoring job matching my qualification in the tutoring job's list. How can I get it?

You cannot select these jobs at the moment. Only students by themselves or our sophisticated matching algorithm may choose you as a tutor for the lead. But we are planning to implement this option in the future.

I am an online tutor. Is TutorZ.com a right place for me?

Yes. Although the module of our site intended for online tutoring is still under construction. But we often have students who are looking for online tutoring. So you can create a tutoring profile at TutorZ.com. Remember to emphasize in your statements that you provide tutoring only via Internet.

How do I get paid?

You get paid directly from your student. 100% of the payment is yours. You can ask for payment in cash, check, credit card or money order.

Do I deal directly with the student for payment or does it go through TutorZ?

You deal directly with your student.

How is this income reported to the IRS?

We do not report your income to the IRS. TutorZ is not involved in the payment and the tutoring. TutorZ merely facilitates the introduction between parents and student and their qualified tutors.

Student FAQ — Questions Frequently Asked by Students

I am in need of tutoring assistance. Is TutorZ.com the right place for me?

Yes, TutorZ.com is designed to help everybody who is seeking tutoring help to find a needed tutor.

How do I find a tutor at TutorZ.com?

It is very easy to find a personal tutor with TutorZ.com. Just visit our home page, enter the subject you need help with (e.g. algebra, reading, chemistry, bio, finance) into the "subject" box as well as your location into the "city, state or zip" box and click "Search" button. Look through the profiles of your matching tutors.

How can I contact a tutor?

After you have chosen a tutor who fits your needs go to his/her profile and fill out the contact form on the left side of the screen under tutor's photo or avatar (that is, your name, email and message). Click "Contact tutor". You can be asked a test question, e.g. "Why do you need tutoring?" if your message is short. Provide more information about what kind of tutoring you need. In the subsequent page, you may enter optional information such as your phone number. Click "Submit" and your message will be forwarded to your tutor.

What information should I provide in the message to a tutor?

The more specific your information is the higher your chances to receive a response from a tutor. Therefore, provide the student's age, grade and the subject student needs (e.g. calculus, history, piano, English) We also recommend mentioning tutoring expectations and goals, your preferred time and place of tutoring sessions (e.g. local library, student's or tutor's home). Are you open to online tutoring as well? (via Skype, IM, email, etc.).

How many tutors may I contact?

Each tutor can only accept a limited number of students so it may happen that the tutor you like is temporarily unavailable. So it is better to select 2-3 tutors specialized in your subject and to send message to each of them. But do not select too many tutors at a time as you can be recognized as a spammer.

I submitted my tutoring request several days ago but I haven't received any response. What should I do?

Generally students are contacted by tutors within a day or two. But sometimes it happens that the selected tutor is busy or not available for tutoring at the moment. So if none of the tutors replied you or you have been contacted by a tutor who does not meet your needs, you are free to send a message to another tutor.

I addressed my message to one tutor but I got a reply from another one. How could this happens?

It may happen that the selected tutor is temporarily unavailable for tutoring. In that case we can redirect your message to another tutor with similar qualifications.

How much do I need to pay for your service?

Nothing. Using TutorZ.com is entirely FREE for students and parents.

How do I pay the tutors?

You can pay the tutor directly — cash, credit card or check. We recommend that you discuss the payment method with your tutor before the first session starts. TutorZ.com is not involved with any payment arrangements or agreements.

Are the tutors employees of TutorZ.com?

No, TutorZ.com does not employ the tutors listed. Rather, they are independent contractors. However, TutorZ.com does its best to determine their qualifications, safety and reliability in an attempt to provide the best possible tutoring experience to our students and parents.