"My passion is helping others use technology to enrich their own lives. I equally enjoy general computer assistance or targeted tutoring in PC, tablet, or smartphone software. My diverse background in computer software allows me to assist with hardware/network/service configuration, teach you the nuances of social networking, or educate you in how best to secure your computer.

So how does a Broadcast Communication major and Music minor end up spending nearly two decades at Microsoft supporting or teaching others to use computer software? I guess it started with before that when they trundled a little thing they called "a microcomputer" into the electronics store where I worked. I discovered an amazing creative tool for personal expression, whether it's writing books or blog posts, editing videos or podcasting, writing or recording music, or communicating with others.

Mostly I listen to what you want to achieve and, together, we design a way for you to get there. Each person has different needs, varying levels of expertise, and his or her own learning style. My goal is to find those points and enable you to succeed in what you want to do." less...